FAQs

How do I order a Bin Better unit?

You can purchase directly from the shop and we’ll then get in touch to arrange an installation date.

Or, hit the WhatsApp button first and talk to our installation team and when they are available to deliver and install in your area.

Why is delivery and installation free?

Our teams work area by area, so we leaflet drop first then come back and deliver and install. Focusing in one area keeps our costs down and we pass this on to our customers in the form of free delivery and installation.

Unfortunately, if we are not covering that area we will need to cover the additional costs and will charge a fee of £75.00.

How do I order a Bin Better unit?

You can purchase directly from the shop and we’ll then get in touch to arrange an installation date.

Or, hit the WhatsApp button first and talk to our installation team and when they are available to deliver and install in your area.

Do I need to be home for the delivery?

No, we will not disturb your day. Just leave your bins in the location that you want your new storage unit and we’ll take care of the rest.

If you have security gates let us know and we will need to contact you to arrange access on the day. Our team will message when they are 30-minutes away.

Do the storage units come with instructions?

Once delivered and installed we will send an email to confirm our completion. The email will contain any special instructions if needed, but generally our storage units are pretty self-explanatory, i.e. just lift to access, and lower to lock (especially the Twotone range)

How do I know I've chosen the right storage unit?

Many of the product details contain the configuration and sizing details, but don’t worry, once we receive your order we will clarify everything on a WhatsApp message to make sure we construct exactly what you are looking for.

How do I order a Bin Better unit?

You can purchase directly from the shop and we’ll then get in touch to arrange an installation date.

Or, hit the WhatsApp button first and talk to our installation team and when they are available to deliver and install in your area.

Why is delivery and installation free?

Our teams work area by area, so we leaflet drop first then come back and deliver and install. Focusing in one area keeps our costs down and we pass this on to our customers in the form of free delivery and installation.

Unfortunately, if we are not covering that area we will need to cover the additional costs and will charge a fee of £75.00.

Happy Customers – Happy Bins!

(Before and after images taken by our installation team and only displayed with customers permission and review) 

Kelsie headshot
“Delivered on time and good quality.”

Kelsie , Stourbridge ★★★★★ ·

Ned headshot
“Very pleased with my new storage. Highly recommend.”

Ned , Hereford ★★★★★ ·

Jack headshot
“They installed when they said they would and storage unit is solid and well made. Great service.”

Jack , Brockworth ★★★★★ ·

Alicia headshot
“Front drive looks so much better now. Really easy to access bins as well. Would recommend!”

Alicia , Hempsted ★★★★★ ·

Trent headshot
“Installed the next day, brilliant service.”

Trent , Gloucester ★★★★★ ·

Liz headshot
“Well made and really easy to use. No fiddly catches and it opens both lids with one lift.”

Liz , Tidworth ★★★★★ ·

Pop headshot
“Door was a bit tight but they came back and fixed it so happy with overall service.”

Pop , Elmore ★★★★✩ ·

Nessie headshot
“Love my new bin storage. Good riddence to those eyesores.”

Nessie , Ledbury ★★★★★ ·

Daniel headshot
“Bins now out of sight. Good service and price.”

Daniel , Longford ★★★★★ ·

Warren headshot
“Love the easy access to both my bins.”

Warren , Cirencester ★★★★★ ·

Phil headshot
“Been meaning to get a storage unit for ages and there free installation deal made it a no brainer.”

Phil , Malvern ★★★★★ ·

Dak headshot
“I wasn’t sure what to expect, but Bin Better exceeded all expectations. The installation was quick, and the unit feels robust and long-lasting. Having the bins out of sight has made a huge difference to the front of our house.”

Dak , Gloucester ★★★★★ ·

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